Resilience
Plan, respond, recover.
Continuity planning covers people, technology, suppliers, premises, communications and clinical prioritisation.
Public summary
Continuity controls
Plans are proportionate to the service and aligned with commissioner requirements.
Prepare
Critical activities, dependencies, contacts, recovery needs and alternative working arrangements are identified.
Respond
Incidents are assessed, safety is prioritised and stakeholders receive appropriate updates.
Recover & learn
Backlogs and risks are managed, normal controls restored and lessons tracked to completion.
Continuity arrangements do not replace emergency services or a commissioner’s statutory emergency planning responsibilities.
Document control: This public summary is reviewed when law, guidance or service delivery changes. Contract-specific versions and supporting evidence are available through due diligence where appropriate.