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Homecare agencies & care homes

The clinical partner that helps you deliver care safely and reliably.

Specialist assessment, practical training, handling-plan reviews and a defined route for complex cases. You are paid to deliver care; we help you deliver it with confidence, whether the plan needs one carer, two, or a different arrangement.

Two offers, one clinical team

Built for how your service actually runs.

An agency paid by the carer-hour and a care home managing occupancy, agency spend and inspections have different problems. Neither is well served by an offer that starts from staffing numbers.

B Homecare agencies

Workforce Safety & Mobility Partnership

Clinical capacity you cannot easily build in-house: complex-client assessments, moving and handling plans for difficult transfers, equipment familiarisation, new-client assessments and reviews after a change in need.

  • Better-prepared staff and more consistent delivery
  • Confidence to accept complex referrals safely
  • Support with workforce development and retention
  • Training, assessments, annual service agreements and additional clinical support
C Care homes

Mobility, Transfers & Clinical Governance Partnership

Mobility and transfer assessments, equipment reviews, rehabilitation input, staff training, handling-plan reviews and support after a fall or a decline in function, without assuming every resident should move to a lower level of assistance.

  • Consistent handling practice across shifts
  • Documented clinical decision-making for inspection
  • Structured mobility support and falls learning
  • Monthly retainer, scheduled visits, training packages or individual assessments

Thrive is paid for professional judgement and service quality, not for reaching a staffing outcome. An assessment that confirms two carers are still required is as valuable as one that supports a safe change.

Flagship offer

Thrive Provider Partnership.

A recurring service agreement for homecare agencies and residential providers. Six components; take the ones your service needs.

01

Complex-client assessments

Support with new referrals, difficult transfers, changing mobility and equipment selection, in the setting where care is delivered.

02

Staff training and competency

Practical training on your own equipment and real handling plans, observed practice and documented competency reviews.

03

Handling-plan reviews

Plans updated when a person's abilities, environment, equipment or care needs change, with the reasoning recorded.

04

Rapid-response clinical support

A defined response service for urgent, non-emergency mobility and handling concerns, with response bands agreed in the contract.

05

New-client onboarding

Help deciding whether you have the equipment, skills and staffing arrangements to accept a referral safely, before you commit.

06

Quality and governance support

Audits, incident learning, action plans and evidence of staff development, in the form your regulator and commissioners expect.

Why it works for you

A referral you can say yes to.

An agency receives a referral for a person with complex mobility needs and is unsure about the transfers, the equipment, or whether its workforce can deliver the proposed care safely. Thrive assesses the situation, recommends a suitable plan, trains the staff and reviews implementation. The agency gains a service that supports its existing business rather than a threat to its billable hours.

What the evidence says

Collaboration, not imposition.

The Local Government Association's Optimal Handed Care framework describes a collaborative approach: assessment, training, appropriate equipment, implementation and ongoing review. Its Kirklees case study records provider hesitation around safety and staff confidence, and how training and engagement addressed it. That is the model this partnership is built on.

Three ways to buy

Pay for expertise and deliverables, never for an outcome.

Fees are set in the proposal and never depend on whether an assessment recommends one carer or two.

  1. Pay as you goEasy entry. A one-off assessment, staff training session, equipment review or handling-plan update. For services that want to try Thrive before committing.
  2. Monthly retainerRecurring support. A fixed monthly fee covering an agreed number of assessments, training hours, reviews and rapid-response support. For agencies and homes with continuing clinical needs.
  3. Commissioned improvement programmeLarger contracts. Baseline audit, agreed interventions, training, reviews and outcome reporting. For larger providers, Local Authorities and partnerships covering several services.
Your commercial case

What Thrive does for a provider in your situation.

What you are paid for shapes what you need. We start the conversation there.

Provider situationThrive's proposition
Paid per carer-hourTraining, complex-case support, staff retention, fewer avoidable disruptions, and help accepting appropriate referrals.
Paid a fixed package rateA clear view of delivery costs, staffing requirements, equipment needs and operational risk for each package.
Struggling to recruitStaff capability, deployment confidence and safe handling arrangements that do not depend on one experienced carer.
Wanting to accept complex clientsSpecialist assessment and a defined clinical support pathway, subject to competence and capacity.
Concerned about a proposed single-handed packageAn independent assessment, staff training, implementation support and a documented review process, with a clear statement if two carers remain necessary.

A reduction in staffing does not guarantee a better margin for an agency, and keeping two carers where they are not needed is not sustainable for the wider system. The commercial opportunity is managing that trade-off responsibly, with the evidence to show it.

Our independence

Six principles, written into every contract.

  • No predetermined outcome. Thrive does not promise to reduce two-carer packages.
  • Independent clinical judgement. The recommendation follows the person's needs, abilities, risks and preferences.
  • No financial reward for reducing care. Fees are never conditional on recommending fewer carers.
  • Conflict-of-interest policy. Who is paying for each service is disclosed, and competing interests are managed transparently.
  • Implementation and review are documented. A recommendation is not proof that a new arrangement is safe until it has been implemented and reviewed.
  • Clear escalation. If the assessment finds a need for two carers, specialist equipment or further clinical input, the report says so.

Consistent with CQC's guidance on safe care and treatment: risk assessment, competent staff, appropriate equipment and collaboration where responsibility for care is shared.

Next step

Start with a paid pilot, not a national contract.

A defined scope: a small number of assessments, a training session, follow-up reviews and agreed measures. Then a recurring partnership where the value is shown.