01 · Workforce complianceRight-to-work and identity checks, role-appropriate DBS evidence, CVs, qualifications, HCPC verification, CSP membership, references, scope-of-practice statements and training records.
02 · Clinical competenciesMoving-and-handling assessment, hoists and slings, Optimal Handed Care, mobility and transfers, bed-system risk, equipment compatibility, rehabilitation screening and care-plan writing.
03 · GovernanceClinical governance, informed consent, Mental Capacity Act practice, safeguarding, incident reporting, complaints, duty of candour, audit, supervision and continuing professional development.
04 · Information governanceICO registration, UK GDPR policies, privacy notices, confidentiality, lawful information sharing, retention, access controls, breach response, data-processing agreements and DPIAs where required.
05 · Operational assuranceLone working, health and safety, business continuity, infection prevention and control, equality, modern slavery and environmental policies.
06 · Contract performanceReferral-to-assessment time, accepted and completed cases, report turnaround, implementation rate, reassessment outcomes, released care hours, incidents and complaints.
Commissioner assurance packOne clear pack. Evidence behind every claim.
A concise front-end pack helps procurement and clinical reviewers assess the service quickly. Supporting documents remain controlled, dated and available through secure due diligence.
Company overviewService specificationClinical governance summaryCompetency matrixInsurance scheduleData-security summaryAnonymised reportOutcome dashboardPolicy indexReferences and case studies
Evidence is supplied proportionately to the service, workforce model, information flows and risks involved. Registration or membership badges never replace due diligence.