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ThriveBetter Living Book / refer
Data protection

Minimum data. Controlled access. Clear purpose.

Our information-governance approach separates clinical records from marketing systems and limits access to authorised roles.

Public summary

Privacy by design

Special-category health information requires stronger controls throughout its lifecycle.

01

Purpose & minimisation

Collect only information needed for referral, assessment, implementation, review and assurance.

02

Access & security

Role-based access, strong authentication, approved devices, encryption and audit activity where supported.

03

Retention & incidents

Defined retention, secure disposal, breach assessment and escalation to the appropriate controller.

Do not send detailed clinical information through ordinary contact forms or marketing email. Use the authorised referral or records route provided for the engagement.