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ThriveBetter Living Book / refer
Privacy

How personal information is used.

This notice explains the main purposes and safeguards for website enquiries, bookings and clinical-service information.

Public summary

Your information

The organisation acting as controller will be identified for each service or commissioned pathway.

01

Website & enquiries

Contact details and correspondence are used to respond, manage relationships and protect the website.

02

Bookings & delivery

Scheduling information supports appointments; clinical information is handled in the approved clinical record environment.

03

Your rights

Depending on the circumstances, you may request access, correction, restriction, objection or erasure and may complain to the ICO.

1
Lawful basisDocumented for each processing purpose; additional conditions apply to health data.
2
SharingLimited to authorised staff, commissioned partners and processors under appropriate arrangements.
3
QuestionsUse the contact page for privacy enquiries; do not include clinical detail in the message.